Penn Highlands New Chief Medical
July 10, 2014
DuBOIS- Penn Highlands
Healthcare announced today that Gary DuGan, MD, has been named the system's
Chief Medical Officer (CMO). This new position has been created to focus
on quality and patient safety and have a broad influence on clinical strategy,
clinical integration and the cost of care across the system. Dr. DuGan has been
the Vice President and Chief Medical Officer for Penn Highlands DuBois, one of
the system's affiliate hospitals, since 2007.
As part of the Penn
Highlands Healthcare senior leadership team, Dr. DuGan will be responsible for
overseeing the quality of medical care, the needs of the physician community
and partnering with senior leadership across the system to strengthen and grow
Dr. DuGan received a
Bachelor of Science degree in Biology from Wilkes College in Wilkes-Barre, Pa.,
where he graduated Magna Cum Laude. He received his medical degree from Hershey
Medical Center of the Pennsylvania State University, Hershey, Pa. He completed
an Internal Medicine internship and residency at Lehigh Valley Hospital in
Allentown, Pa., where he was also the chief medical resident.
He received a Master of
Medical Management Degree from Tulane University in New Orleans, La. He is board
certified in Internal Medicine by the American Board of Internal Medicine and a
Certified Physician Executive of the American College of Physician Executives.
He serves on the board of directors of the Pennsylvania Health Care Quality
Alliance, a non-profit alliance of hospitals, physicians, health plans and
other organizations who are dedicated to promoting responsible public reporting
of health care information. He is also a member of the DuBois YMCA board of
As the Chief Medical
Officer at Penn Highlands DuBois, DuGan was responsible for overseeing many
quality of care projects. Under his leadership, a four-year quality initiative
with Highmark Blue Cross Blue Shield resulted in an additional $1 million per year
of revenue for Penn Highlands DuBois. During that program, that included 22
hospitals of similar size, Penn Highlands DuBois achieved the lowest
readmission rate while at the same time, posting the most difficult case mix of
all the hospitals.
"Dr. DuGan has
shown that he has a great attention to detail while creating a system that
allows our providers to perform at high levels when it comes to giving the best
care to our patients," Penn Highlands Healthcare CEO Raymond A. Graeca
said. "Under his leadership, our DuBois facility has excelled at providing
high quality care at a low cost compared to state and national averages. By
meeting the criteria set forth by many insurance companies, Penn Highlands
DuBois has seen its reimbursement rates increase or remain the same while
hospitals across the country have seen their reimbursement rates decline."
Penn Highlands DuBois
has never received a penalty or payment reduction as a result of not meeting
the quality guidelines created by the Centers for Medicare and Medicaid
Services. Dr. DuGan and his team of performance improvement specialists have
kept the PH DuBois quality and cost scores at the top of the list for Western
Pennsylvania hospitals over the last few years and helped the hospital earn
many quality awards from state and national organizations.
"It's been a
pleasure working with the physicians, nurses, IT professionals and other
caregivers who make it possible for Penn Highlands DuBois to reach such lofty
quality goals," DuGan said. "In my new role as the CMO for the
system, I look forward to continuing that process and expanding the high
quality that our other facilities have also achieved. I believe by
standardizing the process of care in all areas of Penn Highlands, our entire
system can improve and provide even higher levels of care so that we are
recognized as a leader both in our state and nationally."
Healthcare is the region's premier healthcare provider with nearly 3,800
employees, 363 physicians and 556 inpatient beds. The system's eight-county
service area includes hospitals in Brookville, Clearfield, DuBois and St.
Marys. Additional affiliates include the Regional Ambulatory Surgery Center in
St. Marys; Pinecrest Manor in St. Marys; Elco Glen senior residential living facility
in St. Marys; Clear-Care Corporation (home medical supply company) in
Clearfield; Community Nurses Incorporated (home health and hospice agency) in
St. Marys; and urgent care centers in DuBois, St. Marys, Ridgway, and Emporium.
Dr. DuGan will work from
the Penn Highlands corporate offices at 204 Hospital Avenue in DuBois. He will
report directly to Mr. Graeca and work directly with the systemís other senior
leaders, as well as, the presidents and physicians of the four affiliate
"It is fulfilling
to know that every one of our healthcare providers is ready to tackle the
challenges and break down the barriers that might prevent us from delivering
the highest quality of care to our patients," DuGan said. "Our
patients have come to rely on us as physicians and on our system as their
provider of choice to provide that care. My mission is to see that we deliver
that quality care."